Terms of Use

Effective: December 26, 2025

Welcome to Black+Decker water filter site, this is run and operated fully by KENT RO Systems Ltd. It provides its services to you subject to the following terms and conditions.
If you access this web site or visit or shop at waterfiltersblackanddecker.com, you accept these Terms and Conditions of User Agreement (Terms of Use) , as well as our other terms and conditions on this web site, such as our Privacy Policy, Cancellation and Refund Policy, Delivery policy and Disclaimer. Please read them carefully. In addition, when you use any current or future Black + Decker service on this web site, you also will be subject to the guidelines and conditions applicable to such service. All products /Services and information displayed on waterfiltersblackanddecker.com constitute "An invitation to offer". Your orders for purchase constitute your offer which shall be subject to the terms and conditions as listed below. waterfiltersblackanddecker.com reserves the right to accept or reject your offer. 

THESE TERMS OF USE APPLY UNLESS EXPRESSLY PROHIBITED BY APPLICABLE LAW. IN SUCH CASE, THE PROHIBITED TERM SHALL BE NULL AND VOID BUT THE REMAINDER OF THE TERMS ARE NOT WAIVED AND SHALL REMAIN IN FORCE. PLEASE CAREFULLY READ THESE TERMS OF USE AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF USE BEFORE USING THE PRODUCTS OR “SERVICES.” PLEASE NOTE THAT THE “ARBITRATION AGREEMENT” IN SECTION 14 BELOW CONTAINS PROVISIONS THAT REQUIRE, TO THE EXTENT ALLOWED BY APPLICABLE LAW AND WITH LIMITED EXCEPTIONS: (i) ALL DISPUTES ARISING BETWEEN YOU AND THE COMPANY UNDER THIS AGREEMENT TO BE RESOLVED IN BINDING ARBITRATION, AND NOT IN COURT AND (ii) YOU AND THE COMPANY WAIVE THE RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION IN CONNECTION WITH SUCH DISPUTES. PLEASE SEE SECTION 14 BELOW TO REVIEW THE ARBITRATION AGREEMENT. BY USING THE SERVICES, YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE ARBITRATION AGREEMENT. PLEASE READ IT CAREFULLY.

1. USE OF MATERIAL, OWNERSHIP, AND LICENSING

This page contains the Terms and Conditions under which you may use any website, app or other product or service (including any product software or firmware) licensed, owned, or offered by the Company (collectively, the "Services"). 
All trademarks, including "BLACK & DECKER®" and "BLACK+DECKER™" and their related logos, are registered trademarks of Stanley Black & Decker, Inc., a corporation organized under the laws of the State of Connecticut (1000 Stanley Drive, New Britain, CT 06053), and its subsidiary, The Black & Decker Corporation, a corporation organized under the laws of the State of Maryland (701 East Joppa Road, Towson, MD 21286, United States) and are used herein under license by KENT RO Systems Limited.
The RO & Water Purifiers (hereinafter referred to as ‘products’) featured on these Services are manufactured by KENT RO Systems Limited, an Indian company having factory at Khasra No. 93, Bantakhedi, Roorkee, Uttarakhand-247668, India, under a license agreement with The Black & Decker Corporation. For the purposes of these Terms and Conditions, "Company" refers to KENT RO Systems Limited in its capacity as the licensed manufacturer, distributor and warranty provider. The contents of the Services including text, graphics, images, logos, button icons, software, and other content (collectively, the "Material") are protected under United States and foreign copyright, trademark, and other laws. All Material is the property of Stanley Black & Decker, Inc. or their respective content suppliers and licensors. The compilation (meaning the collection, arrangement, and assembly) of all content on the Services is the exclusive property of the Company and is protected by U.S. and international copyright laws.
Unauthorized use of the Material may violate copyright, trademark, and other laws. You must retain all copyright, trademark, service-mark, and other proprietary notices contained in the original Material on any copy (permitted or not permitted) you make. You may not sell, modify, reproduce, display, publicly perform, distribute, or otherwise use the Material for any public or commercial purpose. Use of the Material on any other website or in a networked computer environment for any purpose is strictly prohibited. The HTML code generated by the Company to create its pages is also protected by copyright.
The Company reserves the right to terminate the accounts of Users who violate policies regarding the infringement of intellectual property rights. The Company and its affiliates respect the intellectual property of others and expect users to do the same. Unauthorized reproduction, copying, or distribution of copyrighted works constitutes infringement. As a condition of use, you agree not to use the Services to infringe upon the rights of others. The Company will assist owners of intellectual property in protecting their rights to the fullest extent of domestic and international law. We reserve the right to take such actions at any time, in our sole discretion, without notice and without liability to any user.

2. ACCEPTABLE SITE USE

The Services may be used only for lawful purposes by individuals seeking to find out more information about, or to purchase, the various RO/ water purifier products offered under the BLACK+DECKER™ brand and other associated trademarks. This includes, but is not limited to, the registration of product warranties and accessing technical support or instructional materials. 
You agree to use the Services and any related products (including their software or firmware) only as described in the official Instruction Manual or similar documentation provided by KENT RO Systems Limited. Any use of the Services must strictly comply with all applicable state and local regulations.

3. PROHIBITED USES OF THE SERVICES

3.1. Users may not use or reference the Company's Services in order to transmit, distribute, store, or destroy material:

a) In violation of any Applicable Law;
b) In a manner that will infringe the copyright, trademark, trade secret, or other intellectual
property rights of Stanley Black & Decker, Inc., The Black & Decker Corporation, KENT RO Systems Limited, or any third parties; c) In a manner that violates the privacy, publicity, or other personal rights of others; or
d) That is defamatory, obscene, threatening, abusive, or hateful.

3.2. Website Security Rules: Users are prohibited from violating or attempting to violate the security of the Services, including, without limitation:
a) Accessing data not intended for such user or logging into a server or account which the user is not authorized to access;
b) Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; 
c) Attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to the Services, overloading, "flooding," "spamming," "mailbombing," or "crashing";
d) Sending unsolicited e-mail, including promotions and/or advertising of products or services;
e) Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or
f) Reverse engineering or copying any firmware provided by KENT RO Systems Limited for any product or service offered under the BLACK+DECKER™ brand or other licensed trademarks.

Furthermore, users of the Services are prohibited from the following:

• Using any device, software, or routine to interfere or attempt to interfere with the proper working of the Services or any activity being conducted on the Services. 
• Taking any action that imposes an unreasonable or disproportionately large load on the Website's infrastructure. 
• Notwithstanding anything to the contrary contained herein, using or attempting to use any engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars, and intelligent agents) to navigate or search the Services other than the search engine and search agents available from the Company on the Services as well as generally available third-party Web browsers.
• Attempting to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Services.
• Aggregating, copying, or duplicating in any manner any of the materials or information available from the Services.
• Providing false information of any kind, including during the warranty registration process.

The Company reserves the right to terminate the accounts of Users found to be engaging in any of these prohibited uses. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and will cooperate with law enforcement authorities in prosecuting users who are involved in such violations.

4. USER INFORMATION (PRIVACY STATEMENT)

You may be asked to provide the Company with certain information including, without limitation, personal information such as a valid e-mail address, telephone number, and other contact and personal information (your "Personal Information"). This information is collected to facilitate services such as product warranty registration.

Please review the Privacy Policy found at Privacy Policy to understand how the Company uses your Personal Information. By agreeing to these Terms and Conditions, you acknowledge that your use of the Services is subject to the Company Privacy Policy in effect at the time of your use.

For any inquiries regarding your Personal Information, you may contact our support team at 1-800-585-9756. The Company, KENT RO Systems Limited (Khasra No. 93, Bantakhedi, Roorkee, Uttarakhand-247 668, India), acts as the primary entity responsible for the management of Personal Information collected through these Services.

5. DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND INDEMNITY

5.1. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN ANY WRITTEN LIMITED PRODUCT WARRANTY ISSUED BY KENT RO SYSTEMS LIMITED, THE SERVICES ARE PROVIDED “AS-IS” AND “AS AVAILABLE” AND THE COMPANY DOES NOT GUARANTEE OR PROMISE ANY SPECIFIC RESULTS FROM USE OF OR CONTINUOUS AVAILABILITY OF THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING, WITH RESPECT TO THE SERVICES ONLY.
FOR AVOIDANCE OF DOUBT, NOTHING IN THESE TERMS LIMITS OR DISCLAIMS ANY IMPLIED WARRANTIES THAT MAY APPLY TO A PHYSICAL PRODUCT TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER APPLICABLE LAW AND ARE EXPRESSLY LIMITED BY THE TERMS OF THE APPLICABLE WRITTEN PRODUCT WARRANTY.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY MAKES NO WARRANTY THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS TO THE SERVICES WILL BE CORRECTED, THAT THE SERVICES OR THE SERVERS ON WHICH THEY ARE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY INFORMATION OBTAINED BY YOU ON, THROUGH OR IN CONNECTION WITH THE SERVICES WILL BE ACCURATE, RELIABLE, TIMELY OR COMPLETE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA) RESULTING FROM USE OF THE SERVICES, PROBLEMS OR TECHNICAL MALFUNCTION IN CONNECTION WITH USE OF THE SERVICES, ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED IN CONNECTION WITH THE SERVICES, OR THIRD-PARTY SERVICE TRANSMITTED ON, THROUGH OR IN CONNECTION WITH THE SERVICES, WHETHER ONLINE OR OFFLINE. 
THIS SECTION DOES NOT LIMIT RIGHTS EXPRESSLY PROVIDED UNDER AN APPLICABLE PRODUCT WARRANTY.

5.2. Limitation on Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE COMPANY SERVICES DURING THE TERM OF YOUR USE OF THE COMPANY SERVICES. 
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OTHER THAN THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE COMPANY SERVICES DURING THE TERM OF YOUR USE OF THE COMPANY SERVICES, INCLUDING ANY GENERAL, DIRECT, INDIRECT, COMPENSATORY, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOSS OF USE, OR BUSINESS INTERRUPTION, EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN PRODUCT WARRANTY OR WHERE SUCH LIMITATION IS PROHIBITED BY LAW. 
THE LIMITATIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

5.3. Indemnity

YOU AGREE TO INDEMNIFY AND HOLD THE COMPANY, SUBCONTRACTORS AND OTHER PARTNERS, AND THEIR RESPECTIVE OFFICERS, AGENTS, PARTNERS AND EMPLOYEES, HARMLESS FROM ANY LOSS, LIABILITY, CLAIM, OR DEMAND, INCLUDING, BUT NOT LIMITED TO, REASONABLE LEGAL AND ACCOUNTING FEES, MADE BY ANY THIRD-PARTY DUE TO OR ARISING OUT OF OR IN CONNECTION WITH YOUR BREACH OF YOUR REPRESENTATIONS, WARRANTIES, COVENANTS OR AGREEMENTS HEREUNDER; YOUR VIOLATION OF THESE TERMS AND CONDITIONS OR ANY LAW; YOUR USE OF THE SERVICES IN VIOLATION OF THESE TERMS AND CONDITIONS; ANY INFRINGEMENT OF COPYRIGHT, TRADEMARK, TRADE SECRET, TRADE DRESS, PATENT, PUBLICITY, PRIVACY OR OTHER RIGHT OF ANY PERSON OR ENTITY; AND ANY MISREPRESENTATION MADE BY YOU. YOU WILL COOPERATE AS FULLY AND AS REASONABLY REQUIRED IN THE COMPANY’S DEFENSE OF ANY CLAIM. THE COMPANY RESERVES THE RIGHT, AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND YOU SHALL NOT IN ANY EVENT SETTLE ANY SUCH MATTER WITHOUT THE WRITTEN CONSENT OF THE COMPANY.

6. NO RESALE OR UNAUTHORIZED COMMERCIAL USE

You agree not to resell or assign your rights or obligations under these Terms of Use. You also agree not to make any unauthorized commercial use of the Services. Further, since the Services are a source for reference only, you agree not to cite the Services as any type of authoritative or information source. The Company will not be liable or endorse any type of referral made to the Services.

7. TERMINATION

The Company reserves the right, at its sole discretion, to pursue all of its legal remedies (such as terminating use and/or license to use any of the programs) upon any breach by a User of these Terms and Conditions or if the Company is unable to verify or authenticate any information a User submits to the Services.

8. RESERVED RIGHT OF REFUSAL

The Company, in its sole discretion, reserves the right to refuse fulfillment of your order, or refuse you any involvement with Kent RO Systems Ltd services, or to delete your assigned user name and password if you breach any of the terms of this agreement.

9. MODIFICATIONS TO AGREEMENT

Except as otherwise provided in this Agreement, you agree, during the term of this Agreement, that the Company may: (1) revise the terms and conditions of this Agreement; and/or (2) change part of the services provided under this Agreement at any time. Any such revision or change will be binding and effective immediately after posting of the revised Agreement or change to the service(s) on the Company's Services. You agree to periodically review our Services, including the current version of this Agreement available on our Services, to be aware of any such revisions. By continuing to use the Company's services after any revision to this Agreement or change in services, you agree to abide by and be bound by any such revisions or changes. The Company is not bound by nor should you rely on any representation by information posted on our Services of a general informational nature. No employee, contractor, agent or representative of the Company is authorized to alter or amend the terms and conditions of this Agreement.

10. GENERAL TERMS

These Services are owned, administered and operated by KENT RO Systems Limited (the "Company") from its offices in India and through its designated service partners in the United States. The Company makes no representation that materials at these Services are appropriate or available for use at other locations outside of the United States, and access to them from territories where their contents are illegal is prohibited. You may not use the Services or export the Materials in violation of U.S. export laws and regulations. If you access these Services from a location outside of the United States, you do so on your own initiative and are responsible for compliance with all applicable local laws.

11. GOVERNING LAW AND CHOICE OF FORUM

These Terms and Conditions are governed by the internal substantive laws of the State of Delaware, without respect to its conflict of laws principles, SUBJECT TO SECTION 14 (ARBITRATION AGREEMENT AND CLASS ACTION WAIVER).
TO THE EXTENT A DISPUTE IS NOT SUBJECT TO ARBITRATION UNDER SECTION 14, jurisdiction for any claims arising under this agreement shall lie exclusively with the state or federal courts located within Delaware and all parties submit to the jurisdiction and venue of these courts. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in additional terms of use for specific areas of the Services (such as specific legal notices or documentation provided with your product), these Terms and Conditions constitute the entire agreement between you and the Company with respect to the use of the Services. No changes to these Terms and Conditions shall be made except by a revised posting on this page.

12. NO WAIVER

The failure of the Company to exercise or enforce any right or provision of the Terms and Conditions will not operate as a waiver of such right or provision. If we fail to act in response to a violation of the Terms and Conditions, you should not assume that we do not object to the violation or even that we are aware of it. In addition, you may not construe a waiver of any provision of the Terms and Conditions with respect to any party as a waiver of that provision (or any other provision) with respect to either that party or any other party. Further, the Company’s decision to delay exercising or enforcing any right or remedy under the Terms and Conditions shall not constitute a waiver of such right or remedy. Even if the Company acts in a way that appears to you to be inconsistent with the Terms and Conditions, the Company’s action shall not be deemed a waiver or constructive amendment of the Terms and Conditions.

13. OTHER

The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect. The Terms and Conditions operate to the fullest extent permissible by Applicable Law. Except as otherwise expressly provided herein, if any provision of the Terms and Conditions is unlawful, void or unenforceable, that provision is deemed severable from the Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.

14. ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

Notwithstanding any other provision in these Terms and Conditions, and, furthermore, without waiving section 5.1 (Disclaimer of Warranties) or 5.2 (Limitation on Liability) or any other provision in these Terms and Conditions, this Section 14 constitutes the Arbitration Agreement between the parties.

a) For the purposes of this Section 14, "The Company" refers to KENT RO Systems Limited (India), Stanley Black & Decker, Inc., The Black & Decker Corporation, and their respective affiliates. You and the Company agree that any Dispute regarding your relationship with the Company or your use of products manufactured under the BLACK+DECKER™ license will be resolved in a binding, confidential, individual, and fair arbitration process, and not in court.
b) The term “Dispute” shall include any claim, demand, or controversy between you and the Company, whether based in contract, statute, tort, or any other legal theory.
c) Each of you and the Company agrees to give up the ability to seek to represent, in a class action or otherwise, anyone but yourself. CLAIMS MAY ONLY BE BROUGHT IN YOUR INDIVIDUAL CAPACITY.
d) Any arbitration will be conducted by a single, neutral arbitrator in accordance with the Streamlined Arbitration Rules & Procedures of JAMS (Judicial Arbitration and Mediation Services). The arbitrator shall have the authority to award the same individual relief as a court.
e) This Agreement evidences a transaction in interstate commerce; the Federal Arbitration Act governs its interpretation and enforcement. To the extent state law applies, the laws of the State of Delaware shall apply.
f) Before initiating arbitration, you must first send a written Notice of Dispute to: KENT RO Systems Limited, Attn:AGM, E-6, 7 & 8, Sector 59, Noida-201309, India, with a copy via email to supportsbd@kent.co.in & legal@kent.co.in. You and the Company will attempt to resolve the dispute informally for 45 days before any arbitration is initiated.

Contact Us -
Our address
KENT RO SYSTEMS LTD .
E-6,7&8 , Sector - 59, NOIDA - 201301, U.P.
Support email id – supportsbd@kent.co.in
Tollfree Number - 1-800-585-9756